Legal

Privacy Policy

1. Who We Are

aSuggestion LLC operates aSuggestion, a moderated digital platform designed to support learning, connection, and community participation.

The platform is intended to provide a safe and structured environment where individuals, families, caregivers, and organizations can share information, access learning resources, and connect with others in a respectful and supportive manner.

aSuggestion supports individuals with diverse needs, including those with neurodiverse conditions or behavioral health challenges. The platform is designed to encourage learning, independence, and positive social interaction.

The aSuggestion services include:

  • the aSuggestion website (including www.aSuggestion.com)
  • mobile applications
  • messaging and community interaction tools
  • moderated social discussion environments
  • educational content and learning libraries
  • assistive technology integrations
  • developer and integration services
  • agency and partner services
  • any other services, features, content, or applications offered by aSuggestion

These services are collectively referred to as the "aSuggestion Services." The aSuggestion Services are hosted in the United States.

2. Our Commitment to Privacy and User Safety

Protecting users is one of our highest priorities. We design our platform with the goal of providing a safe, moderated environment where individuals can participate without fear of harassment, exploitation, or predatory behavior.

Our systems may use a combination of human moderation, automated monitoring tools, artificial intelligence assisted review, and community reporting tools to identify behavior that may be harmful to users.

To protect our community, aSuggestion reserves the right, at our sole discretion, to restrict, suspend, or permanently remove accounts that engage in behavior we believe to be abusive, aggressive, predatory, exploitative, deceptive, or otherwise harmful to other users or the integrity of the platform.

3. Anonymous Participation

aSuggestion recognizes that some individuals may prefer to participate without revealing their real identity. For this reason, many platform features allow users to interact using aliases, usernames, or other identifiers rather than real names.

While certain information may be required for account creation or system security purposes, users are generally permitted to engage on the platform through pseudonymous profiles. However, users should understand that some information may still be visible to other users, anonymity cannot be guaranteed in all circumstances, and misuse of anonymity to harass, exploit, or harm others may result in account suspension or termination.

4. Scope of This Policy

This Policy applies to registered users who create accounts ("Members") and individuals who visit or interact with the platform without creating an account ("Visitors"). It does not apply to third-party websites or services linked from the platform.

5. Information We Collect

We collect information you voluntarily provide, information automatically collected when you use the platform, and information received from third parties.

6. Personal Information

"Personal Information" refers to information that identifies you as a specific individual, including name, email address, phone number, mailing address, and account credentials. We may also collect information related to assistive technology usage, support preferences, participation in learning modules, and communication activity within the platform.

7. Demographic and Non-Identifying Information

We may collect demographic or statistical information such as age range, general location, professional role, and interests. This information does not necessarily identify a specific individual.

8. Profile Information and User Content

Users may create profiles using aliases or usernames. Profiles may contain chosen usernames, profile images, comments or posts, learning activity, and interaction history. Some content may be visible to other users depending on platform settings.

9. Usage Information

We automatically collect certain information when users interact with the platform, including IP address, device identifiers, browser type, device type and operating system, pages visited, interaction patterns, timestamps of activity, and referral URLs.

10. Cookies and Tracking Technologies

aSuggestion may use cookies, web beacons, embedded scripts, device identifiers, and similar technologies. Users may manage cookie preferences through their browser settings.

11. Information From Third Parties

aSuggestion may receive information from third-party platforms or services when users choose to connect them to their accounts. Information received from third parties is handled according to this Privacy Policy.

12. How We Use Information

We may use collected information to operate and maintain the aSuggestion Services, provide customer support, facilitate communication between users, deliver educational content, improve the platform, personalize content and recommendations, maintain safety and moderation systems, detect abusive or predatory behavior, enforce platform rules, and comply with legal obligations.

13. Protection Against Predatory or Harmful Behavior

User safety is fundamental to our platform. We may use monitoring systems, moderation tools, and automated analysis to identify patterns of behavior that could indicate harassment, grooming behavior, exploitation, intimidation, or predatory conduct. If such behavior is detected, aSuggestion may restrict features, temporarily suspend an account, permanently ban a user, or remove harmful content.

14. How We Share Information

We may share information with service providers assisting with platform operations, analytics providers, payment processors, security and fraud prevention services, and integration partners chosen by the user. We may also disclose information to comply with legal obligations, respond to lawful requests from authorities, or in connection with a business transfer or merger. We do not sell personal information for profit.

15. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, or alteration. Despite our efforts, no system can guarantee absolute security.

16. Data Retention

We retain information only as long as necessary for providing services, maintaining security, fulfilling legal obligations, and resolving disputes. Some information may remain in backup systems for limited periods after deletion.

17. Children's Privacy

aSuggestion does not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent. Parents or guardians who believe their child has provided information should contact us.

18. International Users

The aSuggestion Services are hosted in the United States. By using the platform, you consent to the transfer and processing of your information in the United States.

19. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the services after changes become effective constitutes acceptance of the revised Policy.

20. Contact Information

If you have questions about this Privacy Policy or your information, please contact: goodideas@asuggestion.com