With roots in ongoing feedback and engagement, we recognize that many organizations today struggle with ways to best engage their employees, most notably across organizations serving those individuals with mental and behavioral health conditions. If employee engagement strategies for your agency are near and dear to your heart, we'd encourage you to explore aSuggestion. If you haven't already, visit our About Us page to understand our intentions in the space not only for individuals, but for care team members supporting them.
Considering the spirit of our platform, we often encourage our users to think about this "old school" solution -- an online suggestion box vehicle -- in this way: Imagine hanging two physical suggestion boxes on the wall, one inside the front door and another outside the front door. The box on the inside is intended for employee feedback while the box on the outside is intended for user and family feedback. Through this one platform, agencies gather substantive feedback from both internal and external "customers."
Key components to the solution worth consideration as they help to overcome the shortcomings of the existing feedback solutions today.
Anonymous, Yet Constructive and Moderated Commentary:
While we invite all users to offer commentary anonymously, we ask that they do so with a purpose, most expecially when coworkers are sharing ideas with and amongst each other. Those users looking for a forum to light fires and throw hand grenades are welcome to do so elsewhere. The aSuggestion platform is moderating commentary across the system to ensure that the dialogue is largely productive and goal-oriented. It is this moderation of commentary that resonates and reflects the expectations of the HR leaders we engage. In our experience, business leadership tends to be more receptive to the notion of anonymous commentary when they know that that commentary is meaningful, productive, and moderated.
An Opensource Communication Layer Pairing Businesses with Subject Matter Experts:
Similar to rideshare applications pairing riders with drivers, aSuggestion pairs those organizations desiring to better engage their people with the subject-matter experts and HR Consultants adept in their fields. The existing employee engagement market has turned into an "arms race" between vendors as they compete with one another over dashboards and reports. Unfortunately, it appears many vendors have lost sight of the fact that employee engagement is a hands-on and relationship-driven endeavor. Through aSuggestion and our network of HR Partners, we help to address this shortsightedness.
Our HR partners will work directly with HR leadership to identify key areas of interest within an organization. They will then work to craft suitable questions, post, deliver, and solicit feedback to these questions through the aSuggestion platform, and moderate discussions to keep them productive and goal-oriented. We then leverage the data and feedback we've collected for ongoing training and support of mid-level managers in an effort to coach them on appropriate methods of staff interaction. Very often these managers have not had this type of HR or "people skills" training and, as a result, the old adage holds true: employees don't leave companies, they leave their managers. Through these services, aSuggestion is able to offer a high touch, person-centric approach to a truly engaged team.
There's obviously much more to share. We invite you to explore a discussion with us on these, or any other, areas of interest you have in the employee engagement arena. Please Contact Us to arrange a time for a free consultation.
aSuggestion. Life Improved.
